Refund Policy

1. General Policy

Credit purchases are generally non-refundable once credits have been successfully delivered to your account.

Because IMEIFast operates using a digital credit system, credits are considered consumed once used for IMEI or device checks.

2. Billing Errors

If a payment is processed incorrectly due to a verified billing error (such as duplicate charges or technical issues), we may issue a refund or credit adjustment after review.

3. Failed Checks

If a paid check fails due to a provider or system error, and the request is marked as refundable, credits may be automatically returned to your account balance when supported.

4. Fraud Prevention

We reserve the right to deny refund requests if we detect fraud, abuse, or violations of our Terms of Service.

5. Chargebacks

Initiating a chargeback without first contacting support may result in account suspension or termination.

6. Refund Processing

Refund requests are reviewed on a case-by-case basis. If approved, refunds may be issued either as credits or returned to the original payment method, depending on the situation.

Please allow a reasonable processing time depending on the payment provider.

7. Contact

If you believe a refund should be considered, contact us:

• Email: support@imeifast.com
• Phone: +1 (702) 292-1309 (SMS & WhatsApp only)

Please also review our Terms of Service and Privacy Policy.